Terms & Conditions

1. Definitions

For the purposes of these Terms & Conditions, the following definitions apply:

• "Account" means the personal account created by you upon registration on the kim369 platform.
• "Bet" or "Wager" means any stake placed by you on a game, sporting event, or other betting opportunity offered on the platform.
• "Bonus" means any promotional offer, free bet, deposit match, or other incentive provided by kim369 to players, subject to specific terms and wagering requirements.
• "Deposit" means any transfer of funds from your personal bank account or e-wallet into your kim369 account balance.
• "Services" means all gaming, betting, and related services provided by kim369, including but not limited to sports betting, live casino, slots, togel (Indonesian lottery), and sabung ayam (traditional cockfighting) streaming.
• "Withdrawal" means any transfer of funds from your kim369 account balance to your designated bank account or e-wallet.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register and use kim369 services, you must meet the following criteria:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You must be a resident of Indonesia with a valid Indonesian identity card (KTP) or passport.
• You must not be located in any jurisdiction where online gambling is prohibited by law.
• You must register using accurate personal information that matches your government-issued identification documents.

2.2 Account Creation

When creating an account on kim369, you agree to:

• Provide truthful, accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate and complete.
• Create only one account per person. Multiple accounts are strictly prohibited and will result in suspension of all accounts and forfeiture of balances.
• Keep your username and password confidential and not share your account credentials with any third party.
• Notify kim369 immediately of any unauthorized use of your account or any other security breach.

2.3 Account Verification (KYC)

kim369 is committed to preventing fraud, money laundering, and underage gambling. Before processing your first withdrawal, we require:

• A clear photograph or scan of your valid government-issued ID (KTP, passport, or driver's license).
• Proof of address dated within the last 3 months (utility bill, bank statement, or government correspondence).
• Proof of payment method ownership (bank statement showing your name and account number for BCA, BRI, BNI, Mandiri, or screenshot of e-wallet profile for OVO, DANA, GoPay).
• Additional documentation may be requested at kim369's discretion to verify identity, source of funds, or prevent fraudulent activity.

Failure to provide requested documentation within 30 days may result in account suspension until verification is completed.

3. Deposits and Withdrawals

3.1 Deposits

kim369 accepts deposits through the following payment methods available to Indonesian players:

• Bank transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Danamon.
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

Deposit terms:

• Minimum deposit amount is Rp 50,000 (fifty thousand Indonesian Rupiah).
• Maximum deposit amount per transaction is Rp 100,000,000 (one hundred million Indonesian Rupiah), subject to payment method limits.
• Deposits are typically processed within 5 minutes during banking hours (Monday to Friday, 08:00-16:00 WIB for bank transfers).
• kim369 does not charge fees for deposits. However, your bank or e-wallet provider may impose their own transaction fees.
• Deposited funds must originate from an account in your own name. Third-party deposits are not accepted and will be returned minus processing fees.

3.2 Withdrawals

Withdrawal terms:

• Minimum withdrawal amount is Rp 100,000 (one hundred thousand Indonesian Rupiah).
• Maximum withdrawal amount per transaction is Rp 100,000,000 (one hundred million Indonesian Rupiah).
• Withdrawal requests are processed within 24 hours, with most completing within 12 hours to your Indonesian bank account or e-wallet.
• Withdrawals are only permitted to payment methods registered in your own name that have been used for deposits.
• Your account must be fully verified (KYC completed) before your first withdrawal can be processed.
• Any active bonus balance must meet wagering requirements before withdrawal. Attempting to withdraw before completing wagering requirements will forfeit the bonus and any winnings derived from it.
• kim369 reserves the right to request additional verification or documentation before processing large withdrawals exceeding Rp 50,000,000.

3.3 Anti-Money Laundering (AML) Policy

kim369 maintains strict anti-money laundering procedures. All deposits must be wagered at least once before withdrawal. Accounts suspected of money laundering activity (depositing and immediately withdrawing without gameplay) will be suspended and reported to relevant authorities.

4. Bonuses and Promotions

4.1 Bonus Terms

kim369 offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. All bonuses are subject to specific terms and conditions, including:

• Wagering Requirements: Bonus funds and any winnings from bonus funds must be wagered a specified number of times (typically 10x to 30x) before withdrawal. The wagering requirement is clearly stated in each bonus offer.
• Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games may contribute 10-20%. Specific contribution rates are stated in bonus terms.
• Maximum Bet Limits: While playing with bonus funds, maximum bet limits apply (typically Rp 50,000 per spin/hand). Exceeding the maximum bet will void the bonus and any associated winnings.
• Expiration: Bonuses and associated wagering requirements expire after a specified period (typically 7-30 days). Unused or unwagered bonuses are automatically removed after expiration.
• One Bonus Per Player: Only one active bonus is allowed per account at any time. You cannot stack multiple bonuses simultaneously.

4.2 Bonus Abuse

kim369 reserves the right to void bonuses and confiscate winnings if bonus abuse is detected, including but not limited to:

• Creating multiple accounts to claim multiple bonuses.
• Using betting strategies designed solely to meet wagering requirements without risk (e.g., betting on both red and black in roulette).
• Colluding with other players to manipulate bonus systems.
• Any other behavior deemed by kim369 to constitute abuse of promotional offers.

5. Betting Rules and Game Play

5.1 General Betting Rules

• All bets placed on kim369 are final and cannot be canceled or modified once confirmed.
• Bets placed on an incorrect market or outcome due to obvious errors (palpable errors in odds or event information) may be voided at kim369's discretion.
• In the event of technical malfunctions, network interruptions, or system errors, kim369 reserves the right to void affected bets and refund stakes.
• Maximum payout limits apply per bet and per day, as specified in individual game rules and betting markets.

5.2 Sports Betting Rules

• All sports bets are settled based on official results declared by the governing sports body (e.g., FIFA for football, FIBA for basketball).
• For football matches, bets are settled on the result at the end of regular time (90 minutes plus injury time), unless otherwise stated. Extra time and penalty shootouts do not count unless specified in the market.
• If a match is postponed or abandoned, bets are typically voided and stakes refunded, unless the match is completed within 48 hours of the original start time.
• Live betting (in-play) odds change dynamically. kim369 reserves the right to reject bets placed after a significant event has occurred but before odds have been updated.

5.3 Casino Game Rules

• All casino games (slots, table games, live dealer games) use certified random number generators (RNG) or physical equipment (cards, roulette wheels) to ensure fair outcomes.
• Return to Player (RTP) percentages are displayed for each game and represent theoretical long-term payout rates. Actual results in individual sessions will vary due to randomness and volatility.
• Live dealer games are subject to dealer decisions and house rules. Video review may be used to resolve disputes.
• In the event of disconnection during a game round, the round continues to completion automatically, and results are recorded. You can view the outcome upon reconnection.

5.4 Traditional Games (Togel, Sabung Ayam)

Togel (Indonesian lottery) and sabung ayam (cockfighting) are traditional betting formats popular in Indonesia. These games have specific rules:

• Togel: Results are determined by official lottery draws at scheduled times. Bets must be placed before the draw deadline. Winning numbers are verified against official sources.
• Sabung Ayam: kim369 streams live cockfighting matches from licensed international arenas (primarily in the Philippines and Thailand via platforms such as S128 and SV388). Bets are placed on match outcomes (Meron vs Wala). Matches that end in a draw or are declared invalid by the arena referee result in stakes being refunded.

6. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account termination and forfeiture of balances:

• Cheating, hacking, or using software, bots, or automated tools to gain unfair advantage.
• Exploiting software bugs, glitches, or errors to obtain unfair winnings.
• Collusion with other players to manipulate game outcomes or share information in poker or live dealer games.
• Creating multiple accounts to abuse bonuses or circumvent betting limits.
• Using kim369 for money laundering, fraud, or any other illegal activity.
• Offensive, abusive, or harassing behavior toward other players or customer support staff.
• Attempting to reverse engineer, decompile, or hack kim369 software or systems.

7. Account Suspension and Termination

7.1 Suspension by kim369

kim369 reserves the right to suspend or terminate your account at any time if:

• You breach any term of these Terms & Conditions.
• You engage in prohibited activities listed in Section 6.
• You fail to complete KYC verification within the requested timeframe.
• We suspect fraudulent activity, money laundering, or other illegal behavior.
• You are deemed by kim369 to be engaging in problem gambling behavior and refuse offered responsible gaming interventions.

In the event of account termination for breach, kim369 reserves the right to confiscate remaining balances and void pending bets.

7.2 Self-Exclusion and Account Closure

You may voluntarily close your account at any time by contacting customer support. If you believe you have a gambling problem, kim369 offers self-exclusion options ranging from 24 hours to permanent closure. For more information, please visit our Responsible Gaming page.

8. Limitation of Liability

To the maximum extent permitted by law:

• kim369 is not liable for any loss of winnings, loss of data, or consequential damages arising from use of our services.
• kim369 is not responsible for losses caused by technical failures, network interruptions, third-party payment processor delays, or force majeure events beyond our control.
• kim369's total liability to you for any claim arising from these Terms & Conditions shall not exceed the amount deposited into your account in the 30 days preceding the claim.
• You acknowledge that online gambling carries inherent financial risk and you participate voluntarily with full understanding of potential losses.

9. Intellectual Property

All content on the kim369 platform, including but not limited to logos, trademarks, software, graphics, text, and game designs, is the intellectual property of kim369 or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from any content without express written permission.

10. Privacy and Data Protection

kim369 is committed to protecting your personal information. Our collection, use, and storage of your data is governed by our Privacy Policy. By agreeing to these Terms & Conditions, you also agree to our Privacy Policy.

11. Responsible Gaming

kim369 is committed to promoting responsible gambling. We provide the following tools and resources:

• Deposit limits (daily, weekly, monthly) that you can set in your account settings.
• Self-exclusion options ranging from 24 hours to permanent account closure.
• Reality check notifications reminding you of session duration and spending.
• Links to problem gambling support organizations and counseling services.

For comprehensive information, please visit our Responsible Gaming page. If you feel gambling is becoming a problem, contact our support team immediately for assistance.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms & Conditions are governed by and construed in accordance with international gambling regulations and the laws of the jurisdiction in which kim369 is licensed to operate. Where Indonesian law applies, Indonesian players agree that participation is at their own discretion and risk.

12.2 Dispute Resolution

In the event of any dispute arising from these Terms & Conditions or use of kim369 services:

• You agree to first contact kim369 customer support to attempt informal resolution.
• If informal resolution fails, disputes shall be resolved through binding arbitration rather than court litigation.
• You waive your right to participate in class-action lawsuits against kim369.

13. Changes to Terms & Conditions

kim369 reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the platform. Continued use of kim369 services after changes are posted constitutes your acceptance of the modified terms. We recommend reviewing these Terms & Conditions periodically to stay informed of any updates.

14. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact kim369 customer support:

• Email: [email protected] (plain text, not a clickable link)
• Live Chat: Available 24/7 through the platform
• Response Time: Average response within 2 minutes

15. Acceptance of Terms

By registering an account on kim369, depositing funds, or placing any bet, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use kim369 services.